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Each delivery must act as a recommendation to promote future business
HL Display's profitability and competitive strength depend on our ability to meet customer specific needs and quality and service requirements. In co-operation with our suppliers and customers, we are to manufacture, refine and supply products that are of such high quality that they deserve and win customer's complete satisfaction.
We shall achieve this by:
- maintaining documented organisation of, and allocation of responsibilities for, tasks that affect the quality of our products and services.
- selecting manufacturing processes, ways of working and methods that ensure the quality required in the products and services that we offer our clients.
- continuously measuring and following up the efficiency of our processes and working methods, thereby providing information for further development and constant improvement of our business operations.
- continuously developing our product range.
- ensuring that all employees have the correct skills for their tasks through continual training.
- maintaining a high level of service and always prioritising quality issues.
- immediately rectifying errors and shortcomings as soon as they are identified.
- applying procedures to check and calibrate equipment used to verify that correct quality has been attained.
- specifying quality requirements for end products and all their parts, components and materials.
- always selecting suppliers who can fulfil established quality requirements.
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